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Elements of
Human-Centered Leadership

The elements of Human-Centered Leadership (HCL) described below have been shown to improve outcomes for employees and communities being served through improved innovation, collaboration, sense of belonging, productivity, and mental health. 

  1. Psychological Safety – Where everyone feels safe to speak their truth, ask for help, and admit mistakes without fear of retribution.

  2. Collective Decision-Making & Action – Where all voices count and everyone is empowered to lead, not just those at the top.

  3. Appreciation Culture – Where progress (not perfection) is celebrated, and everyone feels seen.

  4. Continuous Improvement – Where organizations test ideas in small, low‑risk pilots, using real‑time community feedback to refine what works before rolling out large-scale initiatives.

  5. Feedback for Growth - Where leaders learn to give and receive feedback in ways that build confidence, create clarity, and support improvement — and never feels *gotcha*.

  6. Well-Being - Where mental and physical health are prioritized for employees and the communities they serve.

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