

Elements of
Human-Centered Leadership
The elements of Human-Centered Leadership (HCL) described below have been shown to improve outcomes for employees and communities being served through improved innovation, collaboration, sense of belonging, productivity, and mental health.
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Psychological Safety – Where everyone feels safe to speak their truth, ask for help, and admit mistakes without fear of retribution.
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Collective Decision-Making & Action – Where all voices count and everyone is empowered to lead, not just those at the top.
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Appreciation Culture – Where progress (not perfection) is celebrated, and everyone feels seen.
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Continuous Improvement – Where organizations test ideas in small, low‑risk pilots, using real‑time community feedback to refine what works before rolling out large-scale initiatives.
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Feedback for Growth - Where leaders learn to give and receive feedback in ways that build confidence, create clarity, and support improvement — and never feels *gotcha*.
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Well-Being - Where mental and physical health are prioritized for employees and the communities they serve.
