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7 Elements of
Human-Centered Leadership

The 7 elements of Human-Centered Leadership (HCL) described below have been shown to improve outcomes for employees and communities being served through improved innovation, collaboration, sense of belonging, productivity, and mental health. 

  1. Psychological Safety – where everyone feels safe to speak their truth, and admit mistakes, without fear of retribution.

  2. Collective Decision-Making & Action – where all voices are counted and everyone is empowered to lead, not just those at the top.

  3. Appreciation Culture – where progress (not perfection) is celebrated and everyone feels valued.

  4. Continuous Improvement – where leaders listen, learn, and change strategies based on what the community says it needs (not what they assume is needed or what is lostigically easiest).

  5. Diversity, Equity, and Inclusion Mindset – where creating fair systems and honoring everyone's authentic self is practiced daily. 

  6. Empowering 360 Feedback - where leaders learn how to give and recieve feedback in ways that feel empowering, and not *gotcha*.

  7. Well-Being - where mental and physical health is prioritized among employees and the communities being served.

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